Business Analyst, Officer, Interfaces

Job Description

What we are looking for

We are seeking a Business Analyst responsible for bridging business, product, and technology teams to deliver innovative solutions across Charles River Investment Management System (IMS) and related front, middle, and back-office workflows. This role plays a critical part in defining product capabilities, gathering and documenting requirements, validating functionality, and ensuring the successful delivery of solutions that meet client and business needs.

The Business Analyst will become a subject matter expert in Charles River products and investment workflows, partnering closely with clients, product managers, engineers, quality assurance, and implementation teams throughout the software development lifecycle. Working within a feature-focused Agile team, they will leverage both financial industry expertise and technical knowledge to analyze complex business processes, define functional requirements, troubleshoot issues, and drive enhancements that improve the overall client experience.

This role requires a combination of strong analytical skills, financial market knowledge, technical aptitude, and the ability to communicate effectively with both business and technical stakeholders. The successful candidate will be comfortable operating in a fast-paced environment, managing multiple priorities, and independently driving initiatives from concept through delivery.

Why this job is important to us

Charles River Development brings together data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. Our diverse team of highly skilled technologists and professionals are agile thinkers and problem solvers, committed to our end users and engineering excellence. We use mentorship and teamwork to impact and drive our business forward every day.

By joining the Charles River Product Development team, you will work at the intersection of financial technology and investment management, helping shape products that power some of the world's largest asset managers, asset owners, and financial institutions. You will collaborate with clients and internal stakeholders to deliver innovative solutions that streamline investment operations, improve data accuracy, and enable better investment decisions.

At Charles River Development (CRD), we've been creating some of the most insightful and sophisticated investment management technologies since 1997. Through our commitment to product quality and client success, we've experienced continuous growth. Charles River IMS is strategically aligned to innovate the future of investment management technologies. Together with State Street's middle and back-office capabilities, Charles River's cloud-deployed software technology forms the foundation of State Street Alpha℠.

What you are responsible for

Responsibilities:

• Apply detailed knowledge of business requirements, investment workflows, and operational processes to support product development initiatives.

• Research, analyze, and produce comprehensive business and technical requirement documents.

• Analyze middle-office and back-office investment management workflows and create detailed functional specifications.

• Work directly with clients and product management teams to gather business requirements and develop product feature specifications.

• Participate in all phases of the software development lifecycle, from requirements gathering through implementation and validation.

• Partner closely with engineering teams to design, develop, implement, and refine product capabilities.

• Plan and coordinate validation activities, perform hands-on functional testing, and develop verification plans and processes.

• Provide feedback on product functionality, usability, and performance to help drive continuous improvement.

• Review product documentation and ensure complete, accurate, and high-quality deliverables.

• Support client beta programs and assist in training users on new product capabilities and releases.

• Assist in managing project schedules, milestones, deliverables, and dependencies.

• Collaborate with implementation and support teams to troubleshoot, reproduce, and resolve escalated client issues.

• Participate actively in the Agile software development process, including daily standups, sprint planning, backlog grooming, reviews, and retrospectives.

• Assist with Jira work item creation, refinement, prioritization, and tracking.

• Participate in integration testing activities and environment setup as required.

• Work closely with Quality Assurance teams to review and approve test plans, test cases, and validation results.

• Coordinate across engineering, QA, support, implementation, and product management teams to ensure successful and timely product releases.

• Identify risks, dependencies, and potential implementation challenges, proactively driving resolution to maintain project momentum.

Requirements:

• 10+ years of experience working within the software development lifecycle, preferably in Agile environments.

• Strong experience analyzing investment management workflows, particularly middle-office functions including position and tax lot reconciliation.

• Familiarity with financial instruments including equities, fixed income, foreign exchange, derivatives, and related asset classes.

• Strong communication, presentation, and interpersonal skills, including negotiation and stakeholder management.

• Advanced writing skills with the ability to abstract and summarize highly detailed technical and business information.

• Strong analytical and problem-solving skills, including the ability to reconcile conflicting requirements and data sources.

• Ability to translate business needs into detailed functional and technical requirements.

• Strong technical aptitude with the ability to collaborate effectively with software engineering teams.

• Experience with Microsoft SQL Server (MSSQL); familiarity with ETL technologies such as Kettle or Talend is a plus.

• Demonstrated planning, organization, and scheduling skills.

• Ability to independently learn new domains, remove obstacles, and proactively drive progress.

• Curiosity and interest in financial markets, trading, and investment management technology.

• Proven ability to produce comprehensive business, functional, and technical specification documents.

• Experience working directly with clients to gather requirements and validate solutions.

• Knowledge of one or more Charles River functional areas is strongly preferred.

• Strong written and verbal communication skills with exceptional attention to detail.

• Education: BS Degree in Computer Science, Engineering, Mathematics, Physics, or study of Business with an MIS background. MS/MBA degree strongly preferred

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at www.StateStreet.com/careers 

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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