Impact Statement

Global Credit Finance (GCF) Loan Operations provides operational support for several GCF products within Finance.

Loan Servicing Unit (LSU) Associate is needed to service credit facilities on the Bank’s loan accounting system(s), process related cash transfers and perform reconcilements/exception report reviews.

Primary Responsibilities

• Review transactional documentation and process principal, interest and fee transactions on loan accounting system
• Initiate cash movements via internal transfer and Fed wire/SWIFT
• Reconcile general ledger/demand deposit accounts; document discrepancies timely
• Analyze and research exception items for resolution
• Maintain Letters of Credit
• Manage interest and fee logs
• Provide client support and respond to client queries
• Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required
• Have an eye for detail to ensure all documents are processed and reviewed correctly
• Implement a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing team; drive 100% compliance to procedures, policies, guidelines and controls
• Ensure timely escalation to the management as and when required
• Motivate and support the Team Members to meet their Goals and Objectives.
• Be self-motivated and flexible with working hours
• Identify and drive changes to processes and procedures to improve productivity and efficiency; identify alternatives, options and different ways of looking at issues/problems and to seek alternative scenarios

Required Skills or Certifications

• Overall 8-10 years of experience in Loan Operations (Bilateral, Agented and Non Agented.
• General understanding of accounting
• Proficiency with Microsoft Excel
• Good organizational skills and the ability to prioritize under tight deadlines

Success Capabilities

• Bachelor’s degree or similar
• Candidates with knowledge of loan systems like Loan IQ will hold an added advantage
• Strong interpersonal and communication (verbal and written) skills necessary
• Must be detail oriented with ability to perform general analysis of credit documentation
• Ability to work with others to accomplish tasks
• Strong focus on the customer experience
• Able to build strong, open & collaborative working relationships
• Should be comfortable with Bangalore location
• Should be open with all shifts (Including Night Shifts)

About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on U.S. jobs at StateStreet.com/careers Read our CEO Statement

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement