Client Coverage Manager

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To manage and grow a portfolio of less complex clients and internal relationships across the end to end client engagement value chain. ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards achieving the defined revenue targets. Act as a trusted advisor, influencing timelines, expectations, and proactively negotiating across departments and coordinating the origination and execution of client centric solutions.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Relationship Management
Client Coverage
5-7 years
A track record conducting, collating and reviewing detailed financial and / or valuation analysis for use in client engagements.

5-7 years
Demonstrate an advanced understanding of the Client Coverage capabilities and a growing understanding of the overall CIB and the competitive environment.

5-7 years
Demonstrated proficient experience working in cross functional teams to drive client centric solutions, grow portfolio revenue and deliver comprehensive client experience.

5-7 years
Experience in risk management and fulfilling the role of "first line of defence".

5-7 years
Experience leading client engagement at senior management and executive level.

Additional Information

Behavioural Competencies:

• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Developing Strategies
• Establishing Rapport
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Producing Output
• Providing Insights
• Team Working
• Understanding People

Technical Competencies:

• Business Development
• Client Business Case
• Client Knowledge
• Client Retention
• Client Servicing
• Data Analysis
• Financial Analysis
• Risk Management