Officer, Records

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

• To ensure effective management and security of organisational documents (both physical and digital) in compliance with regulatory and internal standards, while coordinating procurement logistics including purchase orders, stock transfers, deliveries, tagging, and processing, as well as forecasting supply and demand to maintain optimal stock levels and prevent overstocking or out-of-stock situations.
• Document Control: Organize, classify, and maintain company records in accordance with established policies.

• Retrieval & Distribution: Provide timely access to documents for staff and stakeholders.
• Compliance & Security: Ensure documents meet legal, regulatory, and confidentiality requirements.
• Digital Systems Management: Use document management software (DMS) to track, archive, and update records.
• Version Control: Monitor and manage document revisions to prevent duplication or outdated information.
• Policy Development: Assist in creating and updating document management procedures.
• Collaboration: Work with departments to streamline workflows and improve information accessibility.
• Archiving & Disposal: Oversee safe storage and authorized destruction of obsolete records.
• Replenishment of Stationery Items whenever there is a need

Qualifications

Qualification

• Bachelor’s degree in Information Management, Business Administration, Logistics, or a related field (CIPS Level 4 will be an added advantage).

Experience

• 3-5 years’ experience in the financial sector preferably.
• Understanding of Inventory and Documents Management Principles.
• Administrative skills and ability to get organized and time management.
• Previous exposure in General banking or service industry will be added advantage (Not mandatory)
• Analytic skills and ability in report writing.
• Business acumen should be evident, demonstrated through previous work experience.
• Sound experience in and good Product knowledge (e.g. KYC, Vouchers, Loans, Home Services / VAF) and a good understanding of the various Product systems and the various functions within Product.
• Experience with document management systems (e.g., SharePoint, M-Files, OpenText)
• Knowledge and understanding of SAP, Coupa, Supply Chain and Card Management System (CMS)
• Computer literacy and knowledge of software packages such as MS word, MS Excel, MS PowerPoint.
• Completion of Digital Savvy module from the Future-Ready Skills curriculum will be an added advantage.

Additional Information

Behavioural Competencies:

• Checking Things
• Conveying Self-Confidence
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Asset Management
• Office Logistics
• Risk Identification