Manager, Internal Communication Personal & Private Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Lead the development and execution of a compelling internal marketing and communications strategy for Personal and Private Banking South Africa, ensuring clear, consistent and impactful engagement across the organisation.
The role partners closely with an allocated business portfolio to plan, scope and deliver high‑impact internal marketing and communications initiatives across multiple channels and geographies. The objective is to translate business strategy into meaningful narratives and campaigns that drive alignment, engagement and performance, while supporting the achievement of business priorities and outcomes.

Qualifications

Qualification: 

• Degree in Communication, Public Relations, Marketing, or a related discipline

Experience:

• Minimum of 10 years’ proven experience in internal communications, brand and/or marketing roles within a complex organisational environment.
• Demonstrated expertise in developing and delivering internal communication strategies, translating business and change initiatives into clear, compelling employee narratives.
• Strong writing and editing capability, with the ability to tailor messaging for diverse audiences and channels.
• Extensive experience managing employee engagement platforms and communication channels, including digital, leadership communications and campaign‑based initiatives.

Additional Information

Behavioural Competencies:

• Developing Expertise
• Interacting with People
• Meeting Timescales
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively

Technical Competencies:

• Agency Strategy & Content Management
• Analysing and Interpreting Information
• Brand and Product Activations
• Campaign Planning & Execution
• Conducting Research
• Creative Content Development
• Creativity
• Developing an Effective Media Mix
• Digital Media and Advertising
• Earned Media & PR
• Integrated Marketing
• Leveraging Sponsorships
• Managerial Budgeting
• Measuring Marketing and Communication
• Omnichannel Coordination
• Operational Planning
• Owned Media Management
• Paid Media Management
• Project Management (Project Mgmt)
• Resource and Creative Asset Management
• Stakeholder Management
• Supplier Relationship Management
• Target Audience Engagement
• Understanding of Financial Services