Employee Benefits Officer

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

The purpose of this role is to oversee and enhance People and Culture (P&C) Operations by building strong stakeholder relationships, ensuring high-quality service delivery, and maintaining compliance with policies, processes, and regulatory requirements. The role drives operational excellence through continuous quality assurance, data integrity management, and reporting, while identifying trends and implementing sustainable process improvements to enhance the employee experience. It involves coordinating and developing team performance, providing expert guidance to stakeholders, and ensuring alignment with the P&C functional framework. The incumbent also plays a key role in governance, risk escalation, systems access management, and staying abreast of legislative changes and industry best practices to support efficient, compliant, and effective P&C operations.

Qualifications

Type of Qualification: Degree
Field of Study: Human Resources, Risk Management & Information Technology

Type of Qualification: Diploma
Field of Study: Payroll Administration

Experience Required
Digitisation, Insights and Operations
People & Culture
3+ years
Payroll management experience; payroll administration knowledge and experience

IT & Microsoft Excel skills

Proven track record in a team leader capacity providing guidance to staff.

Expert knowledge of planning.

Demonstrated ability to establish a high performance culture focused on delivering exceptional services to all stakeholders.

Knowledge of payroll systems, SAPHR & any other systems

Good communication skills and excellent numeracy skills

Good understanding of people risk issues

Good understanding and interpretation of people metrics

Ability to automate people processes.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Directing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Interpreting Data
• Making Decisions
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Automation
• Benefits and Compensation Administration
• Business Acumen (P&C)
• Business Administration Skills
• Business Process Improvement
• Challenges thinking and assumptions
• Change Management (HR)
• Coaching and Mentoring
• Compensation and Benefits
• Compliance
• Data Management (Administration)
• Drives progress and accountability
• Evaluation of Internal Controls
• HCM Business Systems
• Meeting Logistics
• Office Logistics
• Payroll Administration
• People & Culture Systems
• Promote Good Governance, Risk & Control
• Records and Archive Management
• Risk Awareness
• Risk Reporting
• Share Scheme Administration
• Written Communication