[CMI] AI Solutions Delivery Manager

Kraków, Lesser Poland Voivodeship, pl2+ years

Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

Project – the aim you’ll have

As an AI Solutions Delivery Manager, you will work closely with our clients to manage the delivery of AI projects by coordinating the work of AI Engineers and overseeing project management activities. You will be responsible for leading a team and managing agile processes to deliver high-quality outcomes for fixed-scope AI projects.

Position – how you’ll contribute

- Managing AI projects and ensuring timely delivery
- Monitoring fixed project scope and maintaining effective client communication
- Managing monthly settlements with clients and team members
- Building and maintaining a healthy team culture through coaching, facilitation, and protecting the team from distractions
- Overseeing project resource allocation
- Defining and measuring metrics to track team progress, goals, and areas for improvement
- Working effectively across multiple projects simultaneously, with exceptional context-switching skills
- Helping with recruitment, onboarding, and offboarding processes
- Handling contracts and clauses that form the basis of cooperation with clients

Qualifications

Expectations – the experience you need

- 2+ years of experience in a similar managerial position
- Experience leading agile teams delivering AI-based fixed-price projects while ensuring high-quality outcomes
- Familiarity with Jira or similar project management tools
- Familiarity with project planning activities such as T-shirt sizing, backlog refinement, sprint planning, and defining acceptance criteria
- Commercial experience in managing, influencing, and measuring team performance in a global, multinational environment
- Experience monitoring and ensuring project margins and profitability
- Demonstrated ability to efficiently manage multiple projects simultaneously and switch contexts effectively
- Fluency in written and spoken English and Polish

Additional skills – the edge you have

- Knowledge of AI/ML implementation processes and best practices
- Strong problem solving skills
- Certifications in AI/ML