Strategic Account Manager (m/f/d)

SimScale is an engineering simulation platform that is revolutionizing the way engineers, designers, scientists, and architects design products. Accessible entirely via a web browser, SimScale supports Fluid Dynamics (CFD), Structural Mechanics (FEA), Thermodynamics, and Electromagnetics, eliminating the high installation costs, licensing fees, and infrastructure overhead of traditional CAE tools. Users always have the latest version, everywhere.

Beyond simulation, SimScale is at the forefront of Engineering AI and Physics AI, enabling engineers to run instant predictions, automate repetitive workflows, and explore design spaces at a speed and scale that legacy tools cannot match. Our customers span Automotive, Aerospace, Electronics, AEC, Energy and Industrial Equipment, and the world's most innovative engineering teams rely on SimScale to design products faster, more efficiently, and with greater confidence.

The Role

We are creating a new Strategic Account Manager (SAM) role within our Customer Success team: a dedicated, quota-carrying commercial growth position focused exclusively on SimScale's top-tier existing EMEA accounts. This is not a standard Customer Success role: there are no onboarding or churn management responsibilities. Your single mission is growth.

As a SAM, you will operate as SimScale's commercial expansion engine inside our most strategic customer organizations, opening new doors, building executive relationships, and driving cross-sell of our Engineering AI and Physics AI capabilities across multiple departments and business units. You are a farmer who hunts: you know how to grow partnerships, penetrate organizations, and close expansion deals with conviction.

Your Opportunity

• Own the commercial growth agenda for SimScale's top-tier EMEA accounts: build and execute Account Growth Plans that expand SimScale's footprint in annual revenue, product breadth, and organizational reach.
• Drive cross-sell of SimScale's Engineering AI and Physics AI capabilities: introduce and commercialize our AI product line to engineering leaders and technical decision-makers who are already SimScale simulation users.
• Open new doors within existing organizations: identify and engage new business units, departments, engineering teams, and executive sponsors who are not yet part of the SimScale relationship.
• Build executive-level partnerships: establish yourself as a trusted strategic advisor at C-level and VP-level, positioning SimScale as a long-term partner in customers' engineering innovation and digital transformation strategies.
• Coordinate a high-performing internal team: collaborate with CSMs, Application Engineers, AEs, SDRs, and CS/Sales leadership to deploy SimScale's full capabilities in service of account growth.
• Generate and manage your own pipeline: conduct structured outbounding within customer organizations, qualify expansion opportunities, and drive deals from first contact to close.
• Lead Executive Business Reviews: facilitate strategic EBRs that position SimScale's roadmap and AI capabilities against customers' engineering ambitions, cementing multi-year partnership value.
• Articulate a compelling cross-product value proposition: tell the story of CAE simulation and Engineering AI together; make the case for why SimScale is the platform for the future of engineering, not just a tool for today.

What We Expect from You

• 7+ years in a quota-carrying commercial role in SaaS, technical software, or engineering solutions sales (CAE, PLM, CAD, EDA, or comparable). A proven track record of growing existing accounts, not just hunting new logos.
• Strong background in simulation, PLM, CAD, or adjacent engineering software: you understand the value of simulation in product development and can engage credibly with Heads of Engineering, VP R&D, and Chief Engineers.
• Experience as a strategic account farmer: you know how to build relationships across large customer organizations, identify whitespace, and open new commercial conversations where others see a closed door.
• Demonstrated success selling or introducing a second product line to an existing customer base: you understand multi-product expansion mechanics and can tailor your narrative to different buyer personas.
• Executive presence and communication mastery: you can present with confidence and conviction in front of senior audiences, simplify complex technical or AI concepts for non-technical buyers, and write compelling commercial proposals.
• Sales discipline and Salesforce excellence: you maintain a clean pipeline, forecast accurately, and generate your own opportunities through structured outbounding and relationship-driven discovery.
• Team-selling mindset: you thrive working alongside CSMs, AEs, Application Engineers, and SDRs in a coordinated commercial motion, and you know how to influence internal stakeholders to unlock resources for your accounts.
• Hunter instinct inside the installed base: you don't wait for expansion conversations to come to you; you engineer them through proactive outreach, insight-led engagement, and strategic relationship building.
• Located in the EMEA region (CET/GMT time zone). Willingness to travel for on-site executive meetings with key accounts: estimated 20–30% travel.

What You Can Expect from Us

• A genuinely new commercial challenge: the SAM role is being created from scratch and you will co-build the playbook alongside CS and Sales leadership. It is a high-visibility, high-impact role in a company on a strong growth trajectory.
• Focused, high-value account portfolio: you will not be spread across hundreds of accounts. You will own a defined set of SimScale's most strategic EMEA customers, with the depth of engagement needed to actually drive change.
• A dual product portfolio that opens doors: SimScale's Engineering AI and Physics AI capabilities are differentiating and conversation-worthy at the C-suite level. You will have genuinely exciting products to talk about.
• Strong internal support structure: dedicated Application Engineers, a capable CSM team, AE partners, and CS/Sales leadership that will invest in your success.
• Competitive compensation: base salary + variable component tied to expansion ARR quota attainment, plus comprehensive benefits tailored to your EMEA country (health coverage, pension, paid time off, and more).
• Flexible, remote-first working setup: work from anywhere in the EMEA region with the autonomy to structure your own engagement cadence.
• A multicultural, inclusive team: colleagues from 35+ countries, unified by curiosity, ambition, and a genuine belief that engineering simulation should be accessible to everyone.
• Professional development: access to online learning platforms, industry certifications, internal tech talks, and direct exposure to some of the world's most innovative engineering organizations.

Diversity, Equity and Inclusion at SimScale

At SimScale, we look beyond borders and hire great talent from all parts of the world. With our team consisting of people from various backgrounds, we truly embrace diversity and encourage everyone to be themselves. We are unified by curiosity, dedication and our team spirit! As an equal opportunity employer, we acknowledge that our employees have different aspirations and career goals, and therefore are committed to create a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. A copy of SimScale's full recruiting guideline can be made available on request. Kindly let us know how you would like to be addressed and whether you have specific requirements for the interview.