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Sales Operation - SPLX
ShopeeJakarta, Indonesia
Apply What you'll do
- Act as a strategic and data-driven partner to Sales teams and management by providing reliable analysis and insights to support decision-making.
- Manage end-to-end sales and business datahandling, including raw data processing, data cleansing, validation, structuring, and maintenance of data accuracy.
- Perform business and sales performance analysis by monitoring key metrics such as revenue, GMV, conversion rate, sales funnel performance, and team productivity.
- Develop simple to intermediate data models to support forecasting, performance tracking, and evaluation of business initiatives.
- Create and maintain reports, dashboards, and data visualizations (tables, charts, graphs) that clearly communicate performance and insights to management and stakeholders.
- Identify key issues, inefficiencies, and improvement opportunities through structured analysis and translate findings into actionable recommendations.
- Design, implement, and monitor KPIs, sales policies, and incentive schemes to ensure alignment with business objectives and performance outcomes.
- Collaborate closely with cross-functional teams including Sales, Regional BD, BI, Product, and Management to support strategic initiatives.
- Drive continuous improvement in sales operations through standardization of reporting, enhancement of data quality, and optimization or automation of analytical processes.
- Balance strategic thinking with hands-on execution, ensuring insights are accurate, relevant, and actionable.
Requirements
- Bachelor’s degree in Business, Management, Economics, Statistics, Engineering, or a related field.
- Minimum of 3 years of relevant work experience; experience in e-commerce is preferred.
- Strong technical and analytical skills in data handling, including data processing, modeling, and interpretation.
- High attention to detail with a strong focus on data accuracy and consistency.
- Advanced proficiency in Microsoft Office, especially Microsoft Excel, and Google Workspace (Docs, Sheets, Forms, Slides).
- Familiarity with Business Intelligence tools such as Tableau, Tableau Prep, Power BI, Looker, or similar platforms is a plus.
- Strong execution capability and ability to manage cross-functional stakeholders effectively.
- Performance-driven mindset with strong work ethics and accountability.
- Excellent written and verbal communication skills in English.
- Reliable team player who thrives in a fast-paced and iterative work environment.
- Ability to think strategically and operationally, with a proactive and innovative approach to problem-solving.
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