Billing Specialist - Operations, Middle Mile, SPX Express (Laguna)

What you'll do

• Implement process improvements for reverse billing tools
• Facilitate weekly meetings with provider to collaborate on all issues
• Will be the account owner for all queries, billing follow ups, issue resolution, and escalations
• Validate all billings according to SPX contractual rates and Philippine government laws
• Confirm all billings within KPI and send Statements of Account regularly
• Resolve all disputed invoices
• Begin the PR/PO process after validation
• Keep agencies in the loop for each progress in PR/PO process
• Act as a liaison among manpower agencies, internal approvers, and Corporate Finance

Requirements

• With at least a year experience handling Billing, preferably with background in the E-Commerce Industry
• Excellent communication & interpersonal skills both verbal and written
• Able to develop solutions and communicate across the organization in an effective manner
• Able to clearly identify and define issues that are being raised via emails and make necessary recommendations
• Able to efficiently organizes own time, assess priorities within own area of work, and work under tight deadlines with a high level of commitment