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Operational Excellence (First Mile - Pickup & Inbound) | Project Management, SPX Express
ShopeeKuala Lumpur, Malaysia
Apply What you'll do
- Identify and structure key operational challenges across First Mile hubs (e.g. productivity, delivery lead time, process efficiency)
- Lead strategic and high-impact, cross-functional projects end-to-end - from diagnosis and solution design to implementation and performance tracking
- Analyse large datasets to uncover insights, quantify opportunities, and support data-driven decision-making
- Develop frameworks, dashboards, and performance metrics to monitor initiatives and drive continuous improvement
- Collaborate with stakeholders across operations and management to align on priorities and ensure successful execution of initiatives
- Prepare management-level analyses, recommendations, and business reviews for leadership decision-making
Requirements
- Bachelor’s degree in Business, Engineering, Supply Chain, or a related field
- Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actions
- Proven project management and stakeholder management capabilities
- Good communication skills, with the ability to present ideas clearly and effectively
- Detail-oriented, adaptable, and able to work in a fast-paced environment
- Willingness to travel to operational hubs within Malaysia when required
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