Associate, Business Development (Admin), ShopeePay

About the team

ShopeePay is looking for a BD Admin & Operation Coordinator in Ha Noi to provide comprehensive administrative and operational support for the Business Development – Bank Partnership team. This role plays a key part in ensuring smooth, professional, and efficient day-to-day team operations

What you'll do

1. Documentation & Contract Administration

• Build and maintain a well-structured filing and documentation system for the team.
• Manage, organize, and update contracts, appendices, meeting minutes, and working documents related to banking partners.
• Ensure all documents are properly stored, version-controlled, and easily accessible when needed.
• Monitor document and contract validity periods, proactively reminding the team of important deadlines.

2. Administrative Coordination & Team Support: 

• Support meeting scheduling, meeting room booking, and coordinate with relevant stakeholders to ensure schedules run smoothly.
• Prepare meeting logistics and hospitality arrangements for partners, including refreshments and necessary meeting materials.
• Draft, submit for approval, and manage internal administrative documents such as official letters, proposals, and meeting minutes.
• Support other team logistics and administrative tasks as assigned by the manager.

3. BD Operations Support – Contract Drafting & Standardization

• Assist in drafting partnership agreements, contract appendices, and related commercial documents with banking partners based on standard templates and guidance from the BD Manager.
• Standardize and review contract formatting before submission for signing, ensuring documents are complete, accurate, and professionally presented.
• Track and follow up on contract signing progress between parties, updating internal tracking systems accordingly.
• Coordinate with Legal and cross-functional teams during contract review and finalization processes.

4. Internal Support/ Partner Follow-up

• Support the BD team in coordinating with banking partners and internal stakeholders regarding system update requests.
• Record, monitor, and follow up on operational issues or incidents to ensure timely resolution.
• Consolidate and report ongoing task statuses, providing regular updates to the BD Manager and relevant stakeholders.

Requirements

Experience & Qualifications:

• Bachelor’s degree in Economics, Business Administration, Law, International Business, or related fields.
• 1–2 years of experience in Admin, Operations Support, Business Support, or similar roles. Experience in Fintech, Banking, or E-commerce industries is preferred.
• Experience in drafting contracts, appendices, or commercial documents is a plus.

Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive, Calendar).
• Strong Vietnamese documentation and drafting skills with clear and professional presentation.
• Good organizational and time management skills with the ability to manage multiple tasks simultaneously.
• Detail-oriented, careful, and highly accurate in work execution.
• Strong communication and coordination skills with the ability to work effectively across teams and external partners.
• Basic English reading comprehension is an advantage, especially for reviewing contract-related documents.

Personal Attributes

• Proactive, responsible, and committed to work quality.
• Adaptable and able to thrive in a fast-paced and dynamic environment.
• Honest, trustworthy, and compliant with company policies and confidentiality requirements.