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Transport Performance Analyst
ShopeeHo Chi Minh City, Vietnam
Apply What you'll do
- Monitor, analyze, and report daily/weekly/monthly Linehaul KPIs (SLA, cost, capacity utilization, service quality).
- Identify trends, risks, and root causes of performance gaps; provide recommendations and action plans.
- Partner with internal teams (Operations, Planning, Finance) and external stakeholders (carriers, vendors) to ensure data accuracy and operational transparency.
- Drive performance reviews with stakeholders to track progress and align corrective measures.
- Support and/or lead small to medium projects related to performance monitoring, cost optimization, and reporting automation.
- Develop dashboards, tracking tools, and standardized reporting templates for management.
- Provide ad-hoc analyses and insights to support decision-making.
- Do other tasks as assigned by the Company from time to time.
Requirements
- Bachelor’s degree in Transport, Supply Chain and Logistics.
- Min 4 years of experience in the same role.
- Experience in logistics/transportation performance monitoring is a must.
- Strong analytical and problem-solving skills; proficiency in Excel/Google Sheets, SQL, or BI tools is a must.
- Good communication, project and stakeholder management skills.
- Detail-oriented, proactive, and able to manage multiple priorities.
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