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Hub Supervisor - Last Mile, SPX Express (Samarahan, Sarawak)
ShopeeSarawak, Malaysia
Apply What you'll do
- Delegate tasks for sorters & drivers depending on the number of headcounts
- Receive and inbound parcels from the linehaul team
- Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
- Monitor driver behavior and ensure a high level of customer service
- Assist the fleet team lead in the deployment and training of new drivers where applicable
- Monitor and report KPI compliance
- Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection
Requirements
- Legally allowed to work in Sarawak based on respective state law requirements
- Candidates currently based in Samarahan are encouraged to apply
- Willing to work on a rational shift basis depending on business needs
- Basic Microsoft Excel skills
- At least 1 year experience in logistics operations would be an advantage
- Familiarity with postcodes / routing / mapping would be of good use
- Excellent leadership and communication skills
- Ability to deal with ambiguous situations
- Fast learner, comfortable with a dynamic environment
- Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
- Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
- Working location: Samarahan, Sarawak
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