Logistics & Operations Specialist

What you'll do

Japan Logistics Daily Operations

• Manage daily logistics operations in Japan and monitor shipment flow and operational status from Japan to SEA and LATAM(Latin America) markets
• Identify operational issues and coordinate resolution with relevant teams

Vendor Communication & Coordination

• Maintain daily communication with logistics vendors in Japan regarding operational matters
• Follow up on vendor performance and operational issues

Internal & Cross-team Coordination

• Coordinate with the regional logistics team on operational updates and issue resolution
• Work closely with the JP team for logistics-related coordination

Platform Communication

• Manage operational announcements and communications to JP sellers and buyers on behalf of the Shopee platform
• Coordinate with internal teams to ensure clear and timely communication of operational updates

Requirements

• 3+ years of experience in logistics, e-commerce operations, or supply chain operations
• Basic understanding of cross-border e-commerce and B2C logistics flow (air freight knowledge is a plus)
• Experience in daily operations coordination or vendor communication is preferred
• Strong communication and coordination skills to work with internal teams, vendors, and cross-functional stakeholders
• Ability to manage multiple operational tasks and follow up on daily logistics activities
• Proficiency in Excel or Google Sheets for operational tracking and reporting
• Business-level English proficiency is required for communication with regional teams
• Business-level Korean proficiency is preferred for communication with regional teams