Content Compliance Data Analyst (Shopee)

What you'll do

Policy Improvement

• Utilise SQL, Regex, Excel, to monitor policy detection and improve policy rule capture to maximise detection and QC efficiency
• Identify root causes of inefficiencies and design scalable, data-driven solutions
• Develop and execute improvement roadmaps aligned with business priorities
• Track performance and measure impact of implemented initiatives
• Identify opportunities to integrate AI and automation into listings and content workflows

Policy & Governance Management

• Review and enhance Listings & Content policies across categories
• Partner with both internal Listing sub teams, and external teams including Legal, Corporate Affairs, Seller Operations, Logistics, and other stakeholders to develop and implement policy changes
• Conduct impact assessments and ensure proper cascade and adherence to policies
• Standardize and maintain policy documentation and reference materials
• Manage BAU activities while aligning operational workflows with established governance frameworks
• Execute a comprehensive listing strategy, detect policy violations, and enforce compliance across all operational stages to ensure total governance

Project Management & Stakeholder Engagement

• Partner with regional teams to align on global protocols and best practices
• Drive stakeholder alignment in a fast-paced, matrixed environment

Data Analysis & Reporting

• Analyze operational and compliance data to identify trends and improvement opportunities

Requirements

• Bachelor’s degree in a quantitative field such as Industrial Engineering, Management Engineering, Business, or related fields
• Strong analytical and structured problem-solving skills
• Advanced proficiency in Microsoft Excel and PowerPoint
• Experience working with one or more languages for querying and analysis - SQL skill is Mandatory
• Strong project management and stakeholder management capabilities
• Ability to work effectively in a fast-paced, multi-cultural environment