Organisational Excellence Lead - SPX Express

About the team

The PMO, Organisational Excellence lead is responsible for driving cross-functional organisational initiatives that strengthen leadership alignment, employee engagement, and overall organisational effectiveness in line with business direction and priorities. This role acts as a central coordinator and execution owner for key strategic programs, including leadership immersion trips, management workshops, company-wide initiatives, leadership communications, and employee well-being improvement projects, while closely collaborating with People teams to enhance organisational excellence across the business.

What you'll do

1. Organizational Excellence Management

• Lead the planning, coordination, and execution of organisational development initiatives across the business.
• Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.
• Drive cross-functional collaboration with Operations, , Internal Communications, and other relevant teams to ensure successful execution.
• Monitor project progress, resolve issues proactively, and escalate risks where appropriate.
• Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.

2. Immersion Trip Planning and Execution

• Organise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.
• Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.
• Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.
• Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.
• Capture key observations, action points, and follow-up recommendations after each immersion program.Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.

3. Company Event and Management Workshop Management

• Plan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.
• Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.
• Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.
• Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.
• Conduct post-event evaluation and identify opportunities to improve future event effectiveness.

4. Leadership Communications Support

• Support development and coordination of leadership communications for internal audiences.
• Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.
• Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.
• Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.
• Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.

5. Organisational Enablement and Employee Experience Projects

• Drive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.
• Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.
• Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.
• Translate organisational pain points into structured initiatives with practical implementation plans.
• Track project outcomes and propose recommendations for continuous improvement.

6. Stakeholder Management and PMO Governance

• Act as a coordination point across multiple teams and stakeholders with different priorities and expectations.
• Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.
• Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.
• Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.
• Support ad hoc strategic and organisational projects assigned by leadership.

Requirements

• 3–5 years of experience in PMO,  project management, consulting, organizational development, internal communications, business operations, strategy and related roles
• Experience in E-commerce, Logistics, Supply Chain, Operations, or other fast-paced execution-oriented industries is strongly preferred.
• Experience in organising corporate events, workshops, offsites, immersion programs, or employee engagement initiatives is highly preferred.
• Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
• Demonstrated willingness to explore new subjects and fully drive from feasibility study to implementation
• Demonstrated ability to coordinate cross-functional projects involving senior stakeholders
• Strong project management capability with ability to manage multiple initiatives simultaneously.
• Strong organisational and coordination skills with high attention to detail.
• Ability to structure ambiguous requests into clear workplans and deliverables.
• Excellent verbal and written communication skills; presentation skills
• Ability to draft professional communication materials and presentation content for internal leadership audiences.
• Good problem solving and stakeholder management skills
• Comfortable working in a dynamic, fast-changing environment with evolving priorities