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Workforce Systems & PMO Lead - SPX Express
ShopeeHo Chi Minh City, Vietnam
Apply About the team
We are seeking a structured and proactive professional to drive system enablement and project governance for Workforce Planning and Driver Compensation processes. This role focuses on transforming manual workflows into scalable, system-driven solutions while ensuring strong cross-functional coordination and execution discipline.
The position works closely with Operations, Finance, and Product teams to standardize business logic, improve automation, and enhance data accuracy and transparency.
What you'll do
1. Workforce Planning – System & Governance:
- Translate planning assumptions and productivity logic into structured system requirements.
- Support implementation and enhancement of workforce planning tools and dashboards.
- Coordinate UAT and validate calculation logic accuracy.
2. Driver Compensation – System Enablement:
- Document and standardize compensation structures, incentive schemes, and payout logic.
- Translate compensation rules into system-based calculation frameworks.
- Work with BI, Finance, and Product teams to ensure payout accuracy and cost transparency.
- Improve automation of compensation reporting and reduce manual intervention.
- Support change management when compensation policies are updated.
3. PMO & Cross-Functional Coordination:
- Track key initiatives related to workforce planning and compensation improvements.
- Define RACI and ensure alignment across Operations and related teams.
- Monitor timelines, risks, and dependencies.
- Maintain proper documentation, version control, and change logs.
Requirements
- Bachelor’s degree in Business, Finance, HR, or related fields.
- 4-7+ years of experience in Operations Planning, PMO, System Implementation, or Compensation/Cost Management roles.
- Strong ability to translate operational logic into system requirements.
- Experience working cross-functionally with Operations, Finance, BI, and Product teams.
- Strong analytical skills, advanced Excel/Google Sheets proficiency (BI/SQL is a plus).
- Detail-oriented, structured thinker with strong stakeholder management skills.
- Comfortable working in fast-paced, evolving environments
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