S
Shop Operations Associate - Shopee
ShopeeHo Chi Minh City, Vietnam
Apply What you'll do
- End-to-end shop operations execution;
- Operational issue resolution & process improvement;
- Manage and oversee day-to-day shop operations for assigned clusters/shops;
- Ensure compliance with SOPs, templates, and workflow requirements;
- Handle operational issues, workflow frictions and escalate critical issues or exceptions where needed;
- Drive/Support process improvement and automation initiatives to reduce manual workload;
- Coordinate with cross-functional teams such as BD, Pricing, Product, and other supporting functions.
Requirements
- Fresh graduate or up to 1 year of experience in e-commerce operations, shop operations, commercial operations, or related fields;
- Attention to detail and ability to manage multiple tasks;
- Comfortable working with trackers, templates, spreadsheets, and process documentation;
- Problem-solving mindset and ability to handle operational frictions;
- Good communications and stakeholder management skills;
- Can collaborate and work well within and with other teams.
Please note that only shortlisted candidates will be contacted for the next steps within three weeks.
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