CCTV Command Center (Contract) (SPX Express)

What you'll do

• Define CCTV governance framework, SOPs, and monitoring standards.
• Monitor ground operations through 24-hour CCTV surveillance
• Provide executive-level reporting on surveillance performance.
• Lead new site CCTV setup and system upgrades (e.g., resolution upgrades, storage expansion).
• Approve surveillance design based on risk assessment.
• Establish preventive maintenance programs.
• Monitor uptime, recording functionality, and vendor SLA.
• Ensure CCTV system availability across critical sites.
• Lead AI-enabled CCTV roadmap and pilot testing.
• Define AI use cases aligned to fraud and security risk.
• Improve detection accuracy and reduce false positives.
• Lead CCTV Command Center team.
• Manage vendors and system performance.
• Provide ad-hoc security support as requested, including

Requirements

• Bachelor’s degree in any related field (IT or engineering is advantageous).
• 3+ years in CCTV / Physical Security Operations
• Experience leading multi-site CCTV implementation
• Experience with AI surveillance systems is advantage
• Good communication skills in both Thai and English for coordination with related teams.
• Basic proficiency in G-suite and documentation/report writing.