Supply Chain Performance Management - SPX Express

About the team

We are looking for a Senior Associate – Supply Chain Performance Management to work on demand/supply problem solving and solution implementation across Shopee’s large-scale logistics network.

This role is ideal for someone who enjoys solving hard problems, connecting the dots across systems, and seeing ideas turn into real impact at scale.

What you'll do

1. Project scopes within end-to-end supply chain functions:

• Demand/Supply Planning: Control demand & supply planning process to ensure closed-gap and keep backlogs within manageable levels during peak and critical periods (e.g., big campaigns, holidays, force majeure events).
• Network Optimization: Conduct analysis and lead implementation initiatives to optimize distribution center placement, transportation routing, and overall supply chain network design - improving lead time, service quality, and cost efficiency..
• Delivery Speed & Cost Optimization: Drive projects that accelerate last-mile delivery, optimize transportation costs, improve delivery success rates, and enhance overall customer experience.
• Proactively communicate with cross functions operation team to ensure quick problem-solving process when operation constraint.

2. Performance Management & Tracking:

• Develop and implement robust metrics and KPIs to track the performance of ongoing projects and the overall effectiveness of specific supply chain functions post-implementation.
• Collect, analyze, and interpret performance data to generate actionable insights and identify areas for further optimization.
• Prepare and present clear, data-driven reports and dashboards on project health, benefits realization, and functional performance to senior management and stakeholders.
• Organize and facilitate project meetings, capture accurate minutes, and track action items to completion.

Requirements

• Bachelor’s degree in Supply Chain, Business, Engineering, Economics, or related fields.
• 3+ years of experience in supply chain, operations, consulting, analytics, or similar roles.
• Strong problem-solving and logical thinking skills, able to break down complex problems and structure clear solutions
• Ability to connect the dots across data, operations, and business context
• Resilient and proactive, comfortable working in a fast-changing and sometimes ambiguous environment
• Eager to learn and adaptable, with a strong willingness to challenge existing ways of working and drive change
• Strong analytical mindset with experience working with data and KPIs, complemented by advanced Excel skills.
• Good written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region.