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Seller Relationship Management (MKP) - Fresh Graduate
ShopeeBangkok, Thailand
Apply What you'll do
Relationship Building
- Build trust and foster long-term relationships between top-tier/ strategic sellers and the SPX platform.
- Anticipate seller needs and proactively solve potential logistics issues.
- Act as the primary point of contact for the sellers, ensuring effective communication in both verbal and non-verbal channels when required.
- To conduct monthly catch-up with strategic sellers to review performance and gather strategic feedback, with the objective of building long-term relationships and mutual growth.
Operations
- Prepare and present monthly operational analyses and reports to sellers, with the objective of developing overall operational performance.
- Problem-solve on high impact issues and cases that occur while using SPX services, with the objective to solve the root causes
Requirements
- Good in seller and stakeholder management skills.
- Ability to proactively identify and resolve logistics-related issues.
- Problem-solving mindset with attention to detail.
- Good in communication both verbal and non verbal skills
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