[SPX] - Last Mile Hub Supervisor, (Terengganu, Pahang, Kelantan)

What you'll do

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report Key Performance Indicators (KPI) compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Requirements

• Candidates currently based at Terengganu / Pahang / Kelantan are encouraged to apply
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes/routing/mapping would be of good use
• Excellent leadership and communication skills
• Able to adapt in an agile environment
• Fast learner, comfortable with a dynamic environment
• Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Ability to commit to shift work on a rotational basis