Regional Business Analyst - Instant Commerce

What you'll do

• Partner closely with regional stakeholders to identify challenges and opportunities
• Lead the standardisation of best practices, ensuring effective solutions are systematically documented to support future reference and reuse across markets
• Establish a strong relationship with the country leadership, providing regional guidance grounded
• Conduct operational assessments through regular engagement with on-the-ground teams to develop an understanding of operational pain points
• Translate qualitative feedback and operational insights into structured, actionable recommendations that inform regional decision-making and execution
• Support the rollout and execution of regional initiatives by ensuring alignment, managing sensitivities, and proactively addressing risks and resistance

Requirements

• Bachelor’s degree in any discipline
• Minimum 2 years of experience in regional operations, business development, and marketplace management
• Strong business acumen with the ability to balance strategic intent and operational practicality
• Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Exceptional communication, influencing, and negotiation skills, with a proven ability to build trust across diverse stakeholders
• High emotional intelligence, with sensitivity to cultural nuances and local operating contexts
• Results-oriented mindset, with a strong focus on operational excellence and long-term business impact
• Comfortable with regional travel as required
• Prior experience in e-commerce is a plus