Operations Lead - Samut Prakarn (SPX Express)

About the team

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What you'll do

• Monitor and manage operational teams of Inbound, FSOC, Mis-sort, by using the daily performance report, history of excellence, and team development.
• Works with internal and external functions to properly handle pushed-out parcels.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis
• Able to perform backlog chasing in line with SLA.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimize manpower from the planning team to operate as our cycle time and hourly volume.
• Coaching and advising team members.

Requirements

• Bachelor's Degree in Logistics Management, Supply chain Management or any related field
• At least 3 years of working experience in logistics, supply chain or express industry
• Good communication both in Thai & English and stakeholder management skills
• Analytical skill with Arrival Curve understanding
• Strong working knowledge of Spreadsheets (Excel/Google Sheets)
• Able to work with Sorting Machine
• Multitasking and prioritizing skills
• Work with fast, timeline and extra-long working hours during campaign
• Able to be flexible for afternoon and morning shifts
• Fast Response