Business Analyst/Product Management (Shopee)

About the team

Role Details

We are currently hiring for a Product Manager to drive development, testing, and adoption of high-scale systems powering millions of users at Shopee Thailand. You will work closely with local business teams to understand operational requirements, propose feature improvements, whilst reviewing and testing features initiated from HQ.

 

This role requires willingness to do hands-on execution with a mix of strategic thinking in a fast-paced, data driven work culture.

What you'll do

• Plan and execute UATs and live tests, partnering with developers and operations team to identify issues, prioritize fixes, and ensure smooth and timely release
• Drive product delivery by working closely with Regional PM, QA / testing, and dev to ensure timely and high quality releases
• Enable end user through product demos, training sessions, and good documentation to support adoption
• Translate business needs into clear product requirements, business case, UX flows, whilst ensuring technical feasibility and proper impact assessment
• Collaborate cross-functionally with Operations, Business Development, Shopee Express, Shopeepay to align on product direction

Requirements

• 1+ years of experience as Product Management, Technology, or similar roles
• Bachelor’s Degree in Information Technology, Computer Science or relevant fields is a plus
• Working experience in E-commerce, Payment, Return/Refund is a plus
• Solid technical background with understanding and/or hands-on experience in Product Development
• Effective troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan
• Strong verbal and written communication skills and English speaking is a must to collaborate with regional stakeholders
• Ability to work independently or with minimal assistance
• Collaborative and a team player