Product Manager - Enterprise Collaboration and AI

About the team

SeaTalk is a business communication and collaboration platform that integrates messaging, enterprise management, and an open platform. Our mission is to digitise and automate office operations, enhance communication and improve operational efficiency while prioritising data security.

As part of the SeaTalk Product team, you will work closely with engineering, design and AI engineering teams across Sea. You will not only build core collaboration and enterprise management features, but also have the opportunity to participate in AI‑related initiatives for SeaTalk.

What you'll do

As a Product Manager for SeaTalk, you will own the end‑to‑end product lifecycle – from discovery to delivery and iteration – and help explore how AI can enhance SeaTalk.

You will:

• Take end‑to‑end ownership of SeaTalk product areas: conduct user research, define problems and requirements, collaborate on design, coordinate delivery, and track post‑launch impact.
• Deep dive into the needs of different enterprise stakeholders (HR, IT, management, developers, compliance, and employees) and translate them into clear product specifications and workflows.
• Explore how AI capabilities can improve user experience and productivity (e.g. AI agent, copilot, smarter search, summarisation), and bring relevant pilots into SeaTalk where appropriate.
• Develop and enhance the SeaTalk Open Platform so that internal and external developers can integrate their services and, where relevant, leverage AI capabilities from Sea’s ecosystem.
• Deliver systematic, scalable solutions to complex enterprise management problems across employee management, office automation, and governance.
• Engage and align key stakeholders (users/customers, designers, technical teams, security/compliance) to ensure product vision, goals, and timelines are well understood and executed.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering or related fields, or equivalent professional experience is advantageous.
• Strong logical and structured thinking: able to break down ambiguous, complex problems into clear hypotheses, user stories and prioritise roadmaps.
• Shows a natural curiosity for AI and a proactive mindset toward experimenting with new technologies, and understanding how they fit into real product use cases.
• Self‑starter mentality with the ability to manage multiple projects in a dynamic, fast‑changing environment.
• Effective communication skills to collaborate with stakeholders from diverse backgrounds, including business, product, engineering, design and data.
• Adaptable, open‑minded, and comfortable working with ambiguity and change.
• Prior experience in product management, product ownership, or business process modelling and improvement is a plus.
• Prior experience in instant messaging platforms, B2B software, SaaS software, AI or open platform products is a plus.
• Strong communication skills, both spoken and written.