Fraud Investigator - SPX Express (Pontianak)

What you'll do

• Support in fraud investigations (handle case escalations from other teams)
• Conduct interviews with witnesses and related parties
• Gather evidence (CCTV footage, system logs, interviews, etc.) and compile investigation reports.
• Layout assessments
• Identify fraud modus operandi (MO)

Requirements

• At least 1–2 years of experience in investigation, internal audit, risk management, compliance, or similar fields.
• Experience in logistics, courier, or e-commerce industries is a plus.
• Familiarity with control charts and logistics systems
• Strong interpersonal skills with the ability to conduct investigative interviews professionally and objectively.
• Proficient in preparing chronological case reports and documentation.
• Strong integrity and work ethic.
• Able to handle pressure and manage sensitive situations calmly.
• Willing to be placed in Pontianak, and willing to travel for business across cities.