[WangNoi] Return Analyst

About the team

Analyse and process return tasks & provide problem solving to Returns team

What you'll do

• Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process
• Provide data, information and return issue for supervisor to prepare monthly & daily report
• Communicate and coordinate with other team
• Analyse and solve the problem including improve Returns performance
• Handle return product to seller or buyer
• Improvement skill and competencies of the team member to meet KPI target
• Support all function process in Returns team and other department
• To perform any other duties assigned by the superior or manager  

 

Requirements

• Vocational degree and above in Logistic management, supply chain or any related field
• At least 1 year of working experience in warehousing (e-commerce is highly preferred)
• New graduate with potential profile is also welcomed (Bachelor’s Degree)  
• Proficient with Microsoft Excel  
• Ability to work under deadlines and pressure
• Good interpersonal, communication and negotiation skills.
• Good team player
• Able to work on shift and day-off when required