Operator Network Expansion Officer - SPX Express
ShopeeWhat you'll do
· Lead network expansion through feasibility analysis and strategic planning to optimize coverage and growth.
· Identify, evaluate, negotiate, and onboard operators/franchisees.
· Launch and scale new hubs, ensuring operational readiness, staffing, and training.
· Monitor hub operations, including logistics, warehousing, delivery coordination, and KPIs.
· Implement and enforce SOPs, policies, and best practices to ensure efficiency and cost control.
· Drive process improvements through data analysis and workflow optimization.
· Collaborate with cross-functional teams and external partners to ensure smooth execution.
· Act as the escalation point for operational and partner-related issues.
· Lead strategic projects to enhance operational efficiency and network capability.
Requirements
- At least a Bachelor’s Degree in Operations Management, Management/Industrial Engineering, or equivalent
- At least 2 to 4 years of work experience in strategy, project management, franchising, and/or process excellence
- Great track record of successful project management is required
- High proficiency in MS Office and G Suite, especially in MS Excel, Google Sheets, and Google Slides
- Outstanding critical thinking and interpersonal skills
- Strong communication skills in English and Filipino
- Knowledge of SQL, Python, or other programming languages is a plus
- Capable of handling multiple tasks and working under pressure
- Willing to travel