Control Tower Surveillance Officer, SPX Express

What you'll do

• Monitor Operations: Ensure compliance with safety or security policies and regulations within the SPX premises.
• Maintenance of Equipment: Schedule and audit all equipment to ensure it is in good condition and operating 24 hours.
• Respond to Incidents: React promptly to security incidents and emergencies, escalating to the respective parties as necessary.
• Enforce Rules: Implement SPX rules and regulations throughout the surveillance operation to maintain order.
• Central Control Tower: Operate and control a bank of screens linked to surveillance cameras.
• Performance: Address performance issues, complaints, or violations with the Team Lead.
• Records: Maintain detailed records for equipment logs, audits, and incident reports.
• Investigation: Assist in investigations in any way possible.
• Crime Detection and Deterrence: Use the CCTV system integrated with the alarm system to help detect and deter crime and provide high-quality evidence for enforcement agencies to investigate and prosecute offenders.
• Emergency Response: Respond to alarms, emergencies, and incidents promptly and appropriately, taking necessary actions to resolve or mitigate the situation.
• Report Writing: Maintain detailed and accurate incident reports, documenting all security-related activities. Ensure that all incidents are reported correctly, and incident reports are completed as required..
• Ad-Hoc Tasks: Complete any ad-hoc tasks assigned by management from time to time.

Requirements

• 1 - 2 years of relevant working experience in security control room operations
• Intermediate computer skills such as Excel and Google Sheet.
• Has the relevant technical skills to navigate security system and equipment (e.g. CCTV, Computers).
• Working hours pattern: 45 working hours weekly, rotational shift schedule, overtime when required