Regional Operations Project Manager - ShopeePay

What you'll do

• Operational Excellence: Drive and optimize operational processes to ensure efficiency, accuracy, and scalability across ShopeePay business.
• Process Improvement: Identify bottlenecks and inefficiencies in workflows and implement solutions to enhance productivity and service quality.
• Data-Driven Decision Making: Establish and analyze key operational and business metrics to generate insights and recommendations for continuous improvement.
• Cross-Functional Collaboration: Work closely with BD, product, finance, and local operations teams to align business goals and ensure seamless execution.
• Compliance & Risk Management: Ensure operational processes comply with regulatory requirements and internal risk management policies.
• Project Management: Lead and execute regional projects, ensuring timely delivery and alignment with strategic priorities with senior management

Requirements

• Bachelor’s Degree in Business, Finance, Economics, Engineering or equivalent
• Experience in operations, project management and process improvement, preferably in a bank/financial services/technology/e-commerce industry
• Strong analytical and problem-solving skills, able to generate insights and develop actionable recommendations
• Excellent communication and stakeholder management skills, with the ability to collaborate among cross-functional, multi-country teams
• Demonstrated ability to learn fast, handle multiple and complex projects, prioritize tasks and meet deadlines
• High energy, self-motivated, thrives in a dynamic start-up environment
• Proficiency in Excel, SQL, or other data analysis tools is a plus