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Head of Key Account Management - Business Development, Shopee
ShopeeHo Chi Minh City, Vietnam
Apply What you'll do
- Responsible for supervising and leading a team of Key Account Management
- Drive performance of all Key Account Managements within responsibility on dimensions including commercial performance, seller relationship, social media engagement, internal tools and systems and special projects etc.
- Develop and maintain industry-leading relationships with external key account contacts to ensure that the business receives constant leads on potential key sellers
- Work to create cross-functional engagements and understandings with necessary departments
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost revenues
- Oversee quality of deals & sellers satisfaction with KAM and platform
- Support CM in developing seller management strategy & initiatives
- Create a healthy work environment within the team and grow more future leaders
- Ensure correct and timely completion of team member’s performance report
- Other tasks as assigned
Requirements
- Bachelor’s or Master’s Degree in business or related fields
- Ideally 3 -5 years of working experience preferably in business development, sales or account management
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- People management skills and have experience taking care of a team
- Data driven, logical thinking and strong problem-solving skills
- Result-oriented, self-driven, and strong negotiation skills
- Experience in E-commerce is a plus
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