Driver Acquisition, SPX Express

What you'll do

• Support rider acquisition and onboarding initiatives across both online and offline channels.
• Review, screen, and qualify rider applications to ensure compliance with company standards and requirements.
• Coordinate closely with field recruiters and assist in organizing and executing physical onboarding sessions.
• Prepare, update, and maintain SOPs, as well as rider training and education materials.
• Coordinate with LGUs and external partners to support rider acquisition activities, including caravans and local partnerships.
• Assist in resolving rider onboarding and training-related concerns, and coordinate with internal teams for timely escalation and resolution.
• Track, analyze, and report acquisition and rider performance data to identify gaps, trends, and opportunities for improvement.

Requirements

• Bachelor’s degree in Business, Operations, Marketing, Analytics, or a related field
• 1–3 years of experience in operations, acquisition, recruitment, or analytical support roles
• Strong analytical skills with experience tracking funnels, metrics, and performance data (Excel/Google Sheets; dashboards a plus)
• Experience coordinating with field teams or external partners (e.g., recruiters, vendors, drivers, LGUs)
• Has experience with Events Management
• Good documentation skills; able to create and maintain SOPs and process guides
• Strong organizational skills with the ability to manage multiple tasks and timelines