Driver operation (Driver engagement), SPX Express

What you'll do

• Monitor driver sentiments, and produce regular reportings
• Monitor competitive driver sentiments and competitor driver policies
• Organize feedback channels, events and communication campaigns to improve driver sentiments
• Monitor community sentiment and provide insights to improve policies and programs
• Support retention efforts through proactive driver outreach and education"

Requirements

• Bachelor's degree in Business, Operations or related fields
• Strong interpersonal and communication skills
• Comforbable working with large datasets and fast-paced environments
• Detail-oriented, with strong organizational and communication skills
• 1-3 year of exprience in driver operations or logistic operationss is preferred