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Product Manager, Payments - Digital Banking
ShopeeSingapore, Singapore
Apply What you'll do
- Act as the payment product owner for Retail and Corporate transfer.
- Lead and drive the end-to-end product development for Retail and Corporate payment products from ideation, design, technical development, testing and rollout to post-launch improvements and iterations.
- Lead product discovery, requirement gathering, and development cycles with cross-functional squads.
- Act as a Payments SME, staying on top of industry trends, regulatory changes (e.g ISO 20022), and competitor offerings.
- Collaborate with design, engineering, QA, and data teams to deliver robust, scalable, and high-performing solutions.
- Ensure products meet all regulatory and security standards.
- Effectively manage stakeholder expectations and project timelines. Develop detailed project plans, track and monitor progress and manage project risks.
- Be the focal point for all stakeholders nearly in all functions i.e (Operations, finance, business, AML, compliance etc).
- Define and track key product metrics, including payment success rate, transaction volume, system uptime, and performance.
- Create detailed Product Requirement Documents (PRDs), outlining business workflows, technical specifications, and edge case handling.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Finance, or related field
- Product management experience in the payments domain (banking or fintech) is preferred.
- Strong understanding of backend payment processing, API-based channel integration, edge case handling, and industry protocols
- Deep knowledge of digital banking platforms, payment infrastructure, and Southeast Asia’s digital payment landscape (Indonesia/Philippines a plus)
- Proven ability to build user-centric products
- Proficient with JIRA, Confluence, or similar tools
- Self-motivated, proactive, and able to thrive in fast-paced environments
- Strong ownership mindset, with excellent communication and stakeholder management skills
- Ability to bridge business and technology, working hands-on with technical teams (APIs, system architecture, etc.)
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