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Policy Intern - Content & Listings (April/ May 2026 Intake)
ShopeeKuala Lumpur, Malaysia
Apply What you'll do
- Monitoring and Content Review: Monitor platform listings to identify and assess potential violations. Support the evaluation of flagged content and perform spot checks to validate detection logic and policy enforcement.
- Assisting to Analyse Seller and Content Trends: Research trends in product listings, language patterns, and seller behavior to uncover evasion tactics. Use insights to proactively adjust detection coverage and ensure policy completeness.
- Ensuring Policy Alignment: Cross-check detection coverage against platform policies. Identify logic gaps or misalignments, and recommend improvements for better rule accuracy and compliance.
- Collaboration and QA Support: Work closely with the strategy and quality assurance teams to implement updates, validate policy precision, and ensure accuracy of review results.
- Assisting to developing Detection Strategies: Assist in designing and refining rule-based or keyword-based detection strategies that surface high-risk or policy-violating content. This includes drafting logic, testing rules, and iterating based on review feedback and ensuring that the keyword aligns with the listing.
Requirements
- Undergraduate or recent graduate in a STEM field (Science, Technology, Engineering, or Mathematics) with strong analytical thinking and sharp attention to detail.
- Comfortable working with language, behavior patterns, and policy interpretation.
- Strong communication and documentation skills — able to clearly explain logic and rationale.
- Naturally curious and systematic — you ask why, and dig to understand how things work.
- A strong team player - able to work closely with others and integrating your own workflow with others
- Confident using spreadsheets (Excel or Google Sheets); open to learning basic regex or rule logic.
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