Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake)

What you'll do

• Perform data analysis to uncover gaps and improvement areas in chatbot performance and KPIs
• Assist in designing conversational flows with conditional logic to enhance chatbot solutions (training and guidance provided)
• Support the implementation of chatbot solution enhancements
• Perform ad-hoc problem solving to address chatbot-related issues

Requirements

• Currently pursuing a degree in Computer Science, Data Science and AI relevant disciplines
• Fresh graduates within 6 months of graduating will also be considered
• Strong business acumen
• Strong problem solving skills
• Excellent communication skills (written and verbal) in both English and BM
• Self-motivated & has the passion to work in a fast-paced and dynamic environment
• Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
• Able to commit to a 3-6 months internship