Warehouse & Logistic Supervisor/Manager - Last Mile Hub, SPX Express (Bintulu, Sarawak)

Sarawak, Malaysia

Hub Manager

Lead and establish operation processes in the hub during start-up phase
Track, monitor and ensure on-time shipment delivery from picked up to end customer
Manage and hire Staff / Subcon / Part time driver / rider
Handle cash on delivery money and ensure to bank-in everyday
Coordinate between hub, warehouse outbound and linehaul for smooth operation
Work closely with customer service and assist on handling customer request
Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Hub Supervisor

Delegate tasks for sorters & drivers depending on the number of headcounts
Receive and inbound parcels from the linehaul team
Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
Monitor driver behavior and ensure a high level of customer service
Assist the fleet team lead in the deployment and training of new drivers where applicable
Monitor and report KPI compliance
Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Legally allowed to work in Sarawak based on respective state law requirements
Candidates currently based in Sarawak are encouraged to apply
Willing to work on a rational shift basis depending on business needs
Basic Microsoft Excel skills
At least 3 to 5 years experience in logistics operations would be an advantage
Familiarity with postcodes / routing / mapping would be of good use
Excellent leadership and communication skills
Ability to deal with ambiguous situations
Fast learner, comfortable with a dynamic environment
Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
Working location: Bintulu 97000, Sarawak

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