Hub Supervisor - Last Mile, SPX Express (Sibu, Sarawak)

What you'll do

1. Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
2. Working location: Sibu 96000, Sarawak

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report KPI compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Requirements

• Diploma / Degree in Logistic Warehousing, Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• At least 3 to 5 years of experience in logistics operations is preferred.
• Candidates currently based in Sarawak and legally allowed to work in accordance with state law requirements are encouraged to apply
• Basic Microsoft Excel skills required, along with general computer proficiency
• Familiarity with postcodes / routing / mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment