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Hub Supervisor - Last Mile, SPX Express (Sibu, Sarawak)
ShopeeSarawak, Malaysia
Apply What you'll do
- Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
- Working location: Sibu 96000, Sarawak
- Delegate tasks for sorters & drivers depending on the number of headcounts
- Receive and inbound parcels from the linehaul team
- Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
- Monitor driver behavior and ensure a high level of customer service
- Assist the fleet team lead in the deployment and training of new drivers where applicable
- Monitor and report KPI compliance
- Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection
Requirements
- Diploma / Degree in Logistic Warehousing, Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
- At least 3 to 5 years of experience in logistics operations is preferred.
- Candidates currently based in Sarawak and legally allowed to work in accordance with state law requirements are encouraged to apply
- Basic Microsoft Excel skills required, along with general computer proficiency
- Familiarity with postcodes / routing / mapping would be of good use
- Excellent leadership and communication skills
- Ability to deal with ambiguous situations
- Fast learner, comfortable with a dynamic environment
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