BPO Management (Courier & Non Courier Fulfillment) - SPX Express (Semarang)

What you'll do

• Manage manpower requests by coordinating with vendors and recruitment team
• Maintain manpower database for turnover report and do gap analysis
• Manage mitra courier with scope of work such as, but not limited to attendance, request & recap warning letters, and escalate mitra's issue to HRBP
• Manage BPJS and Private Insurance with scope of work such as, but not limited to reconcile payment, request additional profile, and coordinate if there is accident
• Do invoice reconciliation

Requirements

• Diploma or Bachelor Degree (S1) in Industrial Engineering / Management / Law or relevant field
• Min. 2 years of work experience in HR Admin / Vendor Management / Relationship Management
• Strong written and verbal communication skills and analytical thinking
• Excellent with Ms. Excel/ Google Sheets (VLOOKUP, SUM IF)
• Able to work under pressure at a fast-moving working pace
• Enjoy roles that revolves around vendor management & doing repetitive daily operation
• Willing to be employed under contract employment
• Willing to traveling
• Willing to be placed at Semarang with full 5 working days WFO