North Transport Supervisor - SPX Express, Operations

What you'll do

• Be responsible for Operation Optimization in the matter of Cost Optimization and Service Quality Improvement 
• Prepare yearly plan for regional level to ensure optimal operation at best cost and SLA.
• Initiate and follow up projects to improve Linehaul operation. 
• Review and monitor BAU/Spike-day plan for number of trucks.
• Ensure implementation of plan to ensure quality (timing, missing, lost) and quantity (number of trucks)
• In collaboration with other functions, address urgent cases (e.g., emergent request of extra truck/replacement, overloaded stations, heavy traffic, etc.)
• Ensure continuous improvement of performance (on-time and fulfilment) and operation efficiency (SOPs)
• Deeply understand root cause of failures in Operation (e.g., late, driver's fraud, etc.)
• Build up good relationship with on-site teams (SOC, FMLM) and drivers.
• Ensure driver's compliance with internal and external regulation/SOP (e.g., no tolerance of alcohol, drugs, etc.)
• Actively contribute/ input detailed understandings from the ground (operation, driver, etc.) to support high level on operation optimization.
• Work on shift-base: On-site 30% and monitoring through system 70%.

Requirements

• College, bachelor’s degree or equivalent; Degree in logistics, supply chain, transportation, facility management will be an advantage.
• Experienced as Linehaul Coordinator or similar: min 3 years.
• Analytical mindset: Good
• Problem-solving: Excellent
• Task management: Good
• Team Collaboration: Good
• Truck monitoring GPS/Tools: Experienced
• Excel/Reporting and Analytical tools: Intermediate
• English reading skill: Good 
• Experienced in team management. 
• Experience in SOP Design/Optimization is a big plus.