Business Product Management (ShopeePay - E-Wallet)

About the team

The role is responsible for end-to-end management of eWallet features, from conceptualisation, design, and roadmap planning to enhancement, rollout, and post-deployment monitoring.

 

What you'll do

• Drive product roadmap planning and execution, driving continuous improvement, innovation, and operational efficiency in product management processes aligned to business strategy
• Collaborate with business and regional product teams in Singapore and Shenzhen to analyse and evaluate feature requests, ensuring alignment and feasibility for accurate and comprehensive Business Requirement Documents (BRDs).
• Manage User Acceptance Testing (UAT): Develop test cases based on business requirements, plan test schedules and resources, coordinate execution, track progress, escalate risks, and ensure clear documentation and timely resolution of defects.
• Work with Regional and Local cross-functional teams to ensure smooth and timely product delivery, from development through deployment.
• Prepare training materials and conduct briefings for impacted business units.
• Respond to system queries, troubleshoot issues, and provide solutions in collaboration with development and product teams.

Requirements

• Minimum 3 - 5 years of product management experience in financial services or related tech industries.
• Proven ability to launch and manage product features in fast-paced environments.
• Strong communication skills with the ability to clearly convey ideas and technical concepts.
• Proficient in English and Malay (written and spoken); Chinese is a plus.
• Detail-oriented, proactive, critical thinker with a growth mindset and strong team spirit.
• Experience in the Fintech industry is an advantage.