Senior Strategic Project/ Operations Strategy (SPX Express)

About the team

Lead and drive new strategic projects under Shopee Xpress (SPX), from concept to execution. This role focuses on launching new initiatives, improving operational capabilities, and ensuring projects deliver measurable impact to network performance, cost, and service quality.

What you'll do

• Lead end-to-end planning and execution of new projects across SPX operations.
• Translate business needs into project scope, timelines, and deliverables.
• Drive pilot initiatives, testing, and rollout of new operational models, tools, or solutions.
• Ensure projects are delivered on time, within scope, and aligned with business objectives.
• Work closely with Operations, Middle Mile, Last Mile, Planning, Network, Tech, and Product teams.
• Align stakeholders on goals, milestones, and execution plans.
• Act as the central coordinator to drive project progress and remove blockers.
• Define success metrics and KPIs for each project.
• Track performance post-launch and ensure projects deliver expected operational and financial impact.
• Identify gaps and drive continuous improvements after implementation.
• Drive adoption of new initiatives across operational teams.
• Communicate project objectives, updates, and expectations clearly.
• Support training and alignment with ground teams.

Requirements

• Degree in any field (Supply Chain, Logistics or Engineering would be advantage)
• Proven experience in Strategic Planning, Business Transformation and Project Management
• Great problem solving skills. Proactive and able to use initiative
• Strong business sense and able to improve operating planning through clear business view
• Strong analytical skills and able to make judgement based on logical reasons. Able to draw insights from complex data
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely. Excellent in stakeholder management
• Committed, result oriented, willing to go extra miles for goal achievement
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven
• Experience in team management
• Excellent in written and verbal communication skill in English and Thai