Continuously develop expertise in Public Sector initiatives, areas for improvement, profitability growth opportunities, and impactful communication strategies.

Build, manage, and communicate best practices that promote optimal profitability through contract education and reinforcement.

Develop clear communications, announcements, templates, and training materials that directly support sales and contract success.

Establish and maintain strong relationships with internal stakeholders involved in the support and management of Public Sector contracts.

Implement contract reinforcement and education strategies for targeted contracts.

Help prevent customer satisfaction issues through proactive communication, best-practice guidance, and reinforcement.

Support the pricing team by developing and delivering reinforcement training programs that promote maximum profitability.

Provide consultative support on strategic opportunities to directly impact profitability.

Develop and support contract-related announcements through both internal and external communication channels.

Support strategic Requests for Proposal (RFPs) for non-consortia contracts.

Provide support for the Contract Library application, including system connections and related initiatives.

Create and maintain state-specific and business unit-specific internal contract guides.

Develop communication and education strategies that enhance the overall sales experience.

Create, maintain, and facilitate recurring functional training programs for Public Sector sellers focused on strategic non-consortia contracts.

Demonstrate a professional presence and effectiveness in all levels of communication.

Strong understanding of Public Sector contracting processes and compliance requirements.

Excellent relationship-building, collaboration, and interpersonal communication skills.

Ability to interpret complex contract terms and communicate information effectively to non-technical audiences.

Strong analytical thinking and problem-solving abilities.

Ability to work collaboratively across multiple teams and departments.

Strong time management skills, including the ability to prioritize tasks and meet deadlines.

Ability to develop and deliver training programs, communications, and educational content.

Ability to provide consultative support on strategic business opportunities.

Strong written communication skills, including the creation of announcements, templates, guides, and training materials.