IT Risk & Compliance Analyst - SCFGS

IT Risk & Compliance Analyst - SCFGS

Country: Spain

Santander (www.santander.com) is evolving from a high-impact global brand into a technology-driven organization, with people at the heart of this journey. Together, we are leading a customer-centric transformation that values disruptive thinking, the courage to challenge what is possible, and the ability to innovate.

This is more than a strategic shift: it is an opportunity to grow, learn, and make a real impact.

Our mission is to help more people and businesses prosper. We embrace a strong risk culture and expect all our teams to take a proactive and responsible approach to risk management.

Santander Consumer Finance Global Services provides technology and process services to the Group’s consumer finance business. We support the full technology lifecycle, from architecture design and infrastructure management to application development, third-party integration, maintenance, support, and project delivery. We also provide business consulting, methodology, and functional support.

THE IMPACT YOU WILL MAKE

Santander Consumer Finance Global Services is looking for an IT Risk & Compliance Analyst based in Boadilla, Madrid.

You will be part of a key team within the IT Risk & Service Level function, helping strengthen the Group’s technology control and compliance model. You will play an active role in monitoring key indicators, including Top of the House metrics, following up on audits, interacting with regulators, and continuously improving compliance with technology policies and standards.

You will work in a global, collaborative, and constantly evolving environment where your analytical skills, attention to detail, and understanding of technology risk will have a direct impact on decision-making and organizational resilience.

We are redefining the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas.

In this role, your main responsibilities will include:

• Ensuring disciplined follow-up and effective closure of recommendations from internal and external audits, as well as supervisory requirements, ensuring quality and timely completion of action plans.
• Defining, monitoring, and reporting IT Key Risk Indicators, or KRIs, enabling early identification of deviations and decision-making at senior management level.
• Ensuring the management and quality of IT controls and findings in corporate tools, such as VERUM, guaranteeing consistency, traceability, and alignment with the Group’s regulatory framework.
• Coordinating responses to regulatory and supervisory technology requirements, consolidating information and ensuring consistency in the documentation reported.
• Overseeing compliance with the Group’s IT policies, standards, and control frameworks, including the IT Risk & Compliance Framework, identifying gaps and promoting corrective actions.
• Preparing executive reporting, including Top of the House reporting, on IT compliance status, risks, and the evolution of key indicators.
• Collaborating with Technology, Risk, and Audit teams to ensure the correct implementation and effectiveness of IT controls.
• Driving continuous improvement initiatives within the IT Compliance framework, strengthening the organization’s control and compliance culture.

WHAT YOU WILL BRING TO THE TEAM

Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who they are and empower what they bring.

The following requirements represent the essential knowledge, skills, and competencies for this role.

Professional experience

• 2–4 years of experience in IT Risk, IT Compliance, IT Audit, or Internal Control roles in financial or highly regulated environments. Required
• Experience following up on internal and external audits and managing action plans associated with findings. Required
• Experience defining, monitoring, and reporting KPIs and KRIs at different levels of the organization. Required
• Experience evaluating or monitoring IT controls under control frameworks such as ISO 27001, NIST, COBIT, or others. Required
• Experience coordinating regulatory requirements or interacting with supervisory or regulatory areas. Desirable
• Experience working with risk, control, or audit management tools, such as VERUM, Archer, ServiceNow, or others. Desirable
• Experience preparing executive reporting for committees or senior management. Desirable

Languages

• Spanish Required
• English Required

Technical skills

• Knowledge of IT control and compliance frameworks, such as ISO 27001, NIST, COBIT, or others. Required
• Ability to define, monitor, and analyze risk indicators, KRIs/KPIs, and dashboards. Required
• Experience managing IT controls, risks, and findings under corporate frameworks. Required
• Advanced use of analysis and reporting tools, including Excel and PowerPoint. Required
• Experience with data visualization tools, such as Power BI or similar. Desirable
• Knowledge and/or experience with corporate risk and control management tools, such as VERUM, Heracles, or others. Desirable
• Knowledge of the regulatory and compliance environment applicable to IT in banking. Desirable

Interpersonal skills

• Strong analytical skills and attention to detail.
• Ability to synthesize information and communicate effectively, especially for executive reporting.
• Proactivity and results orientation in demanding environments.
• Ability to organize work and follow up on multiple initiatives in a disciplined way.
• Ability to work collaboratively in global and multidisciplinary environments.
• Critical thinking and ability to identify risks and propose improvements.
• Adaptability and continuous learning in changing environments.

WE VALUE YOUR IMPACT

Your contribution matters, and we recognize it. At Santander, you can expect a fair and competitive reward package that reflects your impact and the value you will deliver. Take a moment to understand what we mean:

• Growth without limits. We empower our teams with global opportunities and broad career paths so they can go further.
• Flexibility that works. Enjoy a hybrid working model — some days remote and others in the office with your team — as well as flexible working hours.
• Continuous learning. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com).
• Competitive rewards. Receive a highly competitive salary plus a bonus for your achievements, motivating you to keep growing with us.
• Financial benefits. Access preferential banking conditions, special interest rates on loans, life insurance, and much more.
• Your health is our priority. Through BeHealthy, our global wellbeing program, we promote holistic wellbeing: physical, emotional, social, and financial.
• Family comes first. We know your family means everything. That is why we offer childcare support and family programs designed for every stage of life.
• Always by your side. Access Santander Contigo, our program for employees and their families, offering legal advice, emotional support, and administrative assistance services.
• Additional benefits. Gym/WellHub, medical centers in several of our facilities, meal subsidy, parking, shuttle service from different points in Madrid, as well as exclusive discounts and offers for Santander employees. And this is just the beginning — we will tell you much more when you join us.

We are here to keep you motivated, help you achieve your goals, and celebrate your achievements every step of the way.

Local compliance

Santander is proud to be an equal opportunities organization, regardless of age, gender, disability, marital status, ethnicity, religion, or sexual orientation. We are committed to offering an inclusive and accessible recruitment process for everyone.

What happens next?

If everything you have just read sounds like you, apply and join our team.