Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic

Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic

Country: United States of America

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

Dealer Commercial Services (“DCS”) delivers integrated capital and banking solutions to automotive dealers nationwide, supporting dealer partners through a broad platform that includes floorplan financing, syndicated lending, commercial real estate solutions, treasury and merchant services, and other commercial banking capabilities. The DCS Senior Relationship Manager is responsible for prospecting for new commercial business and maintaining a portfolio of existing clients to maintain and grow the relationship with Santander. 

 

Position Summary

 

• Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas.

• Provides consistent quality customer service to both internal and external customers that meets or exceeds Santander's standards.

• Represents the organization in various civic and community functions to further enhance the bank's image and develop additional business opportunities.

• Assists in the implementation and coordination of the companywide business development call program.

• Pre-qualifies clients for market segment.

• Works with strategic partners to identify cross sell opportunities with existing and new clients and prospects.

• Assists in the development and implementation of a strategic plan for business development across market.

• Calls on numerous local referral sources to generated business.

• Solicits new business and manages ongoing relationships.

• Focuses on improving brand awareness.

• Documents calls and results and makes reports to management as required.

 

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education:

• Bachelor's Degree in Accounting, Business, Economics, Finance, or equivalent field; or equivalent work experience - Required.

 

Professional Experience

 

• 9+ years in Commercial Automotive Financial Services including Floorplan, Capital Loan and Real Estate Lending - Required.

Skills

• Proficiency in financial statement analysis, including balance sheet, income statement, and cash flow evaluation - Required.

• Demonstrated knowledge of Treasury Services and bank cross-sell products, including interest rate swaps and related treasury management solutions. - Required.

• Willingness and flexibility to travel by car and/or air within the assigned territory as needed - Required.

• Proficiency in Microsoft office products including Excel, Powerpoint, Teams, Outlook and Word - Required.

• Expertise in complex contract negotiation and contract creation - Required.

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.

• Ability to analyze emerging technologies, market trends, and competitive landscapes.

• Strong organizational skills with high attention to detail and the ability to manage multiple priorities and logistics across stakeholders.

• Self-motivated and sales-driven leader with a proven ability to drive pipeline growth and achieve targets.

• Excellent interpersonal, verbal, and written communication skills, including strong presentation and public speaking abilities.

• Strong relationship management and influencing skills, with the ability to motivate stakeholders and cross-functional teams.

• Ability to work independently in a remote environment while maintaining high performance and accountability.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$123,750.00 USD$200,000.00 USD

 

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

 

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.