Assistant Manager, MX FF & Retail Operation Management (Cambodia Branch)

Position Summary

Role and Responsibilities

• Analyze channel sell through and promotion results, outlet by outlet and implement improvement plans

• Set target for FF team and do the calculation for FF incentive

• Set target for shops and do the shop incentive calculation including IMEI Incentive as well as Target incentive

• Oversee and manage manpower planning, recruitment, compensation and benefits management and also communicate to ensure that all operations are smoothly run with efficiency and effectiveness

• Conduct interview process and update recruitment status report ensure that all operations are execute well according to retail guideline

• Working with team and RM Head to conduct KPI target setting for promoters, retail and area supervisors ensuring targets are achieved

• Assigning territories and schedules to team members for effective coverage and penetration

• Conduct quarterly evaluation of the promoter and retail supervisor

• Monitor salary and benefits payment report and develop payment process with clear timeline

• Organize and conduct promoter and merchandiser meetings to clearly communicate direction and strategy and to update related information such as market situation, business situation and product promotions

• Conduct necessary training to all team members in relation to performance

• Conduct site visits to monitor and determine retail teams activity and performance

• Provide and summarize retail managerial support, distribution tracking manpower movement and all ad hoc report

• Direct, guide and monitoring daily operation of Field Force to secure good result

• Coordinate with Retail Team and HR Agency to secure a smooth Operation with high effective

• Develop retail operation strategy to improve store productivity and field force efficiency

• Lead initiatives to improve retail coverage, market penetration, and brand visibility

• Coordinate with FF team, Marketing, Product, HR Agency, and Distributor teams to ensure smooth retail operations

• Support cross-functional teams to achieve overall business objectives.

• Prepare and submit retail performance reports, competitor reports, and field execution reports to management

• Ensure data accuracy and timely reporting

• Performs other duties as assigned by management /direct supervisor

Skills and Qualifications

• Bachelor’s degree in Marketing, General Management, HR or related fields

• Min 5-6 years’ relevant experience in Field Force Management, Retail Marketing or Retail Business Management

• Solid experience in large number people management

• Knowledge of HRM as a professional people management

• Mature, dynamic, energetic with ability to work well under pressure

• Good leadership, decision making and problem solving skills

• Excellent interpersonal and communications skills

• Ability to travel to upcountry as business assigned

• Good command of English both written and spoken

• Computer Literacy is a must

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