Product Management, Sr. Manager, Health Cloud

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce Health Cloud is on a mission to transform healthcare by bringing the world's most innovative customer engagement platform to an industry ripe for change. As a Senior Product Manager focused on the Provider segment, you will drive the next chapter of Health Cloud's growth — building products that improve patient and provider experiences, accelerate business expansion, and bring the power of the Salesforce platform to a multi-trillion dollar industry. You will work alongside a world-class engineering and design team, collaborating with customers, partners, and cross-functional leaders to define and deliver products that truly matter.

What You'll Actually Be Doing

• Design and deliver new features that improve product usage, grow the business, and make customers successful

• Create and prioritize a feature roadmap in collaboration with customer success, sales, and engineering

• Own the cross-industry product point of view and directional roadmap, including how it works with and leverages partner integrations

• Work with industry experts to define the next business problem to solve that brings a multiplier effect for the business

• Engage with customers, partners, and independent software vendors (ISVs), along with product ambassadors from across Salesforce to prioritize the right features

• Represent the customer — be the champion and voice of customers, build impactful personal relationships, and bring the customer's voice into the creation process

• Own requirements, specifications, and release plans; work closely with customers to drive feature adoption

• Drive the best customer experience possible by working closely with User Experience (UX) to develop, test, and deliver assets to engineering

• Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams, and internal product experts; drive the end-to-end feature delivery cycle

• Collaborate across teams — product managers play a critical role in creating alignment between engineering teams and stakeholders

• Work effectively within a team of product managers who have dependencies on one another, leveraging shared work to support corresponding functionality

• Champion your feature through go-to-market activities: work closely with marketing to position and enable sales, run technical enablement sessions for technical sales and systems integrators (SIs), and ensure features are clearly documented so customers and partners can easily understand, implement, and use them

You're Our Person If...

• You are a great product manager who has built products end-to-end delivering an outstanding customer experience, brought products to market including go-to-market, pricing and packaging, and demonstrated successful deployments

• You own the product vision and can drive it through an organization

• You have strong technical abilities to hold your own in debates with technical architects and engineers, and are intimately familiar with modern software development practices used to build and deploy web and mobile applications

• You have 5+ years of product management or equivalent experience with a demonstrated ability to discover opportunities and then define and deliver products

• You have led extension or integration of a product into another product line

• You are a creative thinker who thrives on solving challenging problems with strong analytical thinking skills

• You are an effective communicator who works well with engineering and cross-functional teams, can present plans and roadmaps to internal stakeholders and C-level executives, is comfortable pitching products to diverse external audiences (customers, partners, and analysts), and has a strong ability to convince and influence

• You have experience identifying and addressing customer needs, building relationships with customers, developing an awareness of relevant services, communicating with customers in an organized and knowledgeable manner, and delivering clear requests for information

• You have strong Software as a Service (SaaS) product experience

• Bachelor's degree in Engineering, Computer Science, or a related discipline, or equivalent experience in technical roles

Even Better If...

• You are conversant with using Artificial Intelligence (AI) tools like Claude Code

• You have experience with Agile methodology and Application Programming Interfaces (APIs)

• You bring a start-up mentality — bias toward action, comfort with ambiguity, and a drive to move fast

• You have experience in the healthcare industry

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.