Content Writing Analyst

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Marketing & Communications

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Class Of 2026

Designation: Content Marketing Analyst

Location: Hyderabad/Bangalore, India

Turn your interests in technology and explain how things work into a career! If you’re studying creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in Hyderabad and we've got one of the best technical writing teams in the business. We work collaboratively with developers, quality engineers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides. We create Trailhead online learning tutorials, videos and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You’ll learn innovative technical communication tools and Agile methodologies to build a career!

Responsibilities includes but not limited to: 

Create and update documentation and user assistance for Salesforce Products.

Experience/Skills Required:
● Excellent writing and editing skills

● Ability to meet tight deadlines

● Ability to adhere to styles and processes

● Knowledge of XML or HTML

● Ability to learn new technologies quickly

● Focus on quality and details

● Strong team player

● Customer advocate

● Working towards a Bachelor's or Master’s degree in a technical or communications field

Experience/Skills Desired:

● Experience with authoring and publishing tools

● Experience with video and image editing software

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies.

We’re included in Fortune Magazine’s “100 Best Workplaces for Millennials” and “Most Admired Companies” lists. Our CEO, Marc Benioff, was honored as one of the 2016 Highest Rated CEOs on Glassdoor. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success.

Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.